Shipping policy

Shipping Policy – BeniTronica®

Thank you for shopping with BeniTronica®. We are committed to providing fast, reliable, and transparent shipping services. Please review our shipping policy below.

1. Shipping Destinations

We currently ship to the following countries:

  • Italy
  • United States
  • Australia
  • Switzerland

We may be able to ship to additional countries beyond those listed. If your country is not available at checkout, feel free to contact our support team at info@benitronica.com to check availability for your location.

2. Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and public holidays). Processing time may vary depending on product availability and supplier logistics.

3. Shipping Methods and Delivery Times

Shipping times generally range between 2 and 15 business days, depending on the supplier and destination. Each product has its own estimated shipping time, which is clearly indicated on the product page before checkout.

4. Shipping Fees

Shipping is free on all orders, with no minimum purchase required. The total cost you see at checkout is the final price you pay.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can track your package at any time using the provided tracking number.

6. Customs, Duties, and Taxes

For international orders, all customs duties and taxes are already included in the product price. The amount you pay at checkout is final, and you will not be charged any additional fees upon delivery. BeniTronica® handles all customs processes to ensure a smooth and worry-free shopping experience.

7. Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@benitronica.com. Our support team is here to assist you and ensure that any issue is resolved quickly and efficiently.