How long does delivery take and which countries do you ship to?
We offer worldwide shipping, including Europe, North America (Canada & USA), and Australia. Delivery times vary by destination, typically ranging from 2–15 business days. A tracking number will be provided once your order is shipped. You can also check the full list of supported countries in our currency selector.
Why did I receive only part of my order?
As we work with multiple suppliers, your items may be shipped separately. If part of your order arrives first, rest assured the rest is on its way and will be delivered soon.
What should I do if my package is delayed or lost?
If your order is delayed beyond the estimated delivery window or appears lost, please contact our support team. We’ll investigate with the courier and offer a solution, such as a replacement or refund where applicable.
🧾 Orders & Payments
What payment methods do you accept?
We accept major payment methods including credit/debit cards, PayPal, and secure digital wallets. All payments are processed through encrypted and secure gateways.
Can I cancel or modify my order after it’s placed?
Orders are processed quickly, so cancellations or changes may not be possible once confirmed. If you need help, contact us as soon as possible and we’ll do our best to assist.
I haven’t received my order confirmation. What should I do?
Please check your spam or promotions folder. If it’s still missing, contact us with your payment details so we can confirm your order manually.
🔌 Product Information
Are your electronics compatible with my country's power and standards?
Many of our products come with a power type selection based on your region (EU, US, UK, AU plugs, etc.). Be sure to choose the correct option when placing your order. If you’re unsure, feel free to contact us for assistance.
Do you offer warranties on your products?
Yes, all products come with a standard warranty. The duration and coverage vary by supplier and product type, so please refer to the warranty section on the product page.
What should I do if the product I receive is defective or not as described?
Contact us within 7 days of receiving your order with photos and a description of the issue. We’ll arrange a replacement or refund, depending on the case.
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